Privacy Policy
About ICOREHEALTHCARE.com
Icorehealthcare.com is a service of Magellan Health Services, Inc. (Magellan). Please read the About Us for more information about Magellan Health Services.
Magellan and ICORE is committed to protecting the privacy of visitors to our Web site. This privacy notification explains how we do this.
What You Should Know About Using Our Site
The information on this site is for general informational purposes only. This information should not take the place of getting help from a qualified professional. By putting this general information on our site, Magellan or ICORE is not providing any legal, medical, or other professional services or advice.
We review all content on a regular basis and will periodically change and update the information on this site. However, some information on our site may be out of date at any given time.
Magellan and ICORE cannot guarantee the security of the computer system that you are using to access this Web site.
Information We Collect and What We Do With it
Log Files
Log files are pieces of information that let us know how people are accessing the Web site. Each time you go to a page in our Web site, our server shows this page on your computer. When the page displays, we create a log file that tells us someone visited that page. We do not collect any information about you. Log files reside on our server and are not accessible by visitors.
We use log files to create aggregate reports of site activity. This means that we take the information about all our visitors and add it together to report on all pages that have been visited. We use this information to see which areas of our Web site receive the most visitors and which areas do not. We do share the reports of aggregate usage of our site with our customers, but this aggregate information contains no personal identifiers. Therefore, we cannot connect it to you in any way.
There is No Advertising on Our Site
Magellan and ICORE does not accept any advertising on our Web site. Therefore, we do not collect any information from you for that purpose.
Icorehealthcare.com is an independent site. We do not receive income from sponsors or advertisers. In addition, we do not receive linking or click-through income from the Web sites to which we offer links.
How We Protect Your Information
We may also share your information with individuals and organizations in or outside of Magellan Health Services as required or allowed by state and federal law. Magellan and ICORE comply with all applicable state and federal laws regarding the protection of your personal information.
Our Web Site Security
Transfer of Data
Magellan uses a firewall to stop unauthorized access to our internal network and information. A firewall is a system of software and/or hardware. It examines all messages we receive. It will block any message that does not meet the security criteria we put in place. We use secure methods such as https and Secure Socket Layer (SSL) to pass these messages through the firewall to our internal systems.
Magellan limits the number of ports or doorways to private information that we maintain. We use several tools to watch these doorways. These tools help us identify malicious attacks or other problems.
Magellan's Web servers and databases receive annual security reviews. We also apply necessary updates or patches on a regular basis.
Encryption can be very helpful in protecting and securing data, but it is only as effective as the security of YOUR browser. Browsers use different encryption methods or levels. MagellanHealth.com requires you to use a 128-bit encryption browser. You can download it for free. You can check your browser encryption level by clicking "Help" in the menu bar.
You can check whether or not a Web page is communicating on a secure channel by looking for the lock in the status bar. This bar is located at the bottom of the Web browser page. When you log in to the secure areas of our Web site, look for the lock. If it is closed, security is active. The examples below show you what to look for.
Internet Explorer lock symbol in the lower right corner.
Certain Internet browsers and versions sometimes work differently on our site. Users with older browser versions will likely have more challenges using Magellan’s site features efficiently.
To help you get the most out of your Icorehealthcare.com experience, we recommend the use of Internet Explorer 5.5 or higher. Other browsers may still work on the Icorehealthcare.com Web site, but they may not always work as well with our applications, personalized pages and other interactive features.
Windows Users
Icorehealthcare.com works best with Microsoft Internet Explorer, version 5.5 or higher, with 128-bit encryption. If you prefer to use Netscape Navigator, we strongly recommend you download the latest version; however, please be aware that some features on our site may not perform as well when used with Netscape Navigator or with other browsers such as Opera.
Macintosh Users
We recommend that you use Icorehealthcare.com with the latest version of Internet Explorer for the Macintosh. You can find out about Internet Explorer for Macintosh and download it at this Microsoft Web site.
Content Review Process
Magellan's content review process for most sites begins with the submission of all proposed materials to our review board. In addition to a clinical and medical representative, this editorial board consists of representatives from:
- Legal
- Operations
- Member Services
- Account Management
- Member Communications
- Provider Communications
Material for display on our site must meet an established set of standards. We do this to give you reliable and accurate information and tools.
Links to Other Sites
This Web site contains links to other sites that we think may be useful or of interest to you. Although Magellan and ICORE have taken steps to protect our Web site from others, we are not responsible for the content or privacy practices used by these sites. We encourage our users to be aware when they are leaving our site. Read the privacy statements of each and every Web site you visit to learn about how they protect your privacy. This privacy notification applies only to information collected by this Web site.
Updating this Notification
This Web Privacy Policy is effective as of June 15, 2005. Magellan may update this notification as we improve our ability to secure your privacy. When updates are made, we will post a notice on our Welcome page. It is not the purpose of this notification to create any contractual or other legal rights in or on behalf of any party.